Our Building is located in a very high traffic area of Chicago West Loop Area. Our Building has 7 Retail Stores plus our Law office. We have never had any good experiences when it came to Snow Removal Services over the years. Either they did less then average work, Simply didn't show up or were completely unprofessional. We were referred to Chicago Service Source by the Local Chamber Of Commerce in 2011 and After a single Phone call and a follow up email we were on our way to being on their Service Routes. I met with the Operations Manager and expressed my concerns and current scope. A proposal was submitted and after reviewing the proposal I could see that I was shopping in the wrong pool of contractors. Although more expensive then I had previously paid, we were impressed with the level of communication and the responsiveness to my calls and emails. We have been a Client of Chicago Service Source since mid Winter season of 2012 and we have always been services on time within our set parameters. Our property never looks unkept and is always safe through the winter. I personally Highly recommend Chicago Service Source For Snow and Ice Management. We have added Planter Service to our Property and Our property looks like a show piece, so many compliments on our planters.